Shipping policy

At New Rainbow Textiles Ltd, we aim to make your shopping experience as smooth as possible. Please read our shipping policy carefully before placing your order.

Processing Times

• All orders are processed within 2–3 business days of being received.
• Orders are not processed or shipped on Wednesdays, Saturdays, Sundays, or UK public holidays.

Delivery Times & Rates (UK only)

• UK Standard Delivery: 1-2 business days once dispatched.

Final shipping rates are shown at checkout and may vary depending on the weight, size, and delivery address of your order.

Delivery Partners

Orders are shipped using reliable courier partners. A tracking number will be provided once your order has been dispatched.

Address Accuracy

Please ensure your delivery address is entered correctly at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Damaged or Lost Parcels

If your order arrives damaged, or does not arrive within the estimated timeframe, please contact us at info@newrainbowtextiles.com and we will investigate with our courier partner.

Future International Shipping

At present, we are shipping only within the United Kingdom. However, international shipping is on our roadmap, and we look forward to making our products available worldwide soon. Watch this space for updates as our shipping policy will be extended to include international orders in the near future.